Paintless Dent Repair & Mobile Windshield Repair

There are a number of mobile automobile service businesses that can take advantage of mobile handheld computers and wireless sync technologies:

• Paintless Dent Repair


• Mobile Windshield Repair


• Auto Appraisals & Auto Inspections


• Mobile Bumper Repair


• Mobile Headlight Restoration


• Mobile Auto Detailing or Smart or Valet services in Europe


• Mobile Auto Interior Repair

All of these businesses could benefit from having a desktop application in the office that is used to enter new service requests and synchronize the work orders out to the service technicians' rugged handheld computer in the field. Once the work is completed, the information can be instantly and automatically wirelessly synchronized back to the office using a rugged PDA phone or a handheld computer with a data card where it is automatically imported into QuickBooks or other accounting systems.

Although the businesses above focus on different kinds of services, the underlying data and and business processes are very similar.

• Receive a request for service


• Schedule and wirelessly dispatch the service request to a specific location and/or service technician
• Inspect the vehicle
• Provide a cost estimate to the customer and document approval
• Document the work (labor time and parts)
• Get customer's signature to approve the work completed
• Synchronize the completed service order, payment methods and parts or materials used back to the office
• The data is automatically integrated with the accounting system (most in the USA use QuickBooks)
• The service order information is stored both in the accounting system, and in the desktop work order management software

MobileDataforce's FieldSync Automotive software application includes both the desktop work order management component, and the mobile handheld computer application.