Friday, July 25, 2008

Paper Forms & Paintless Dent Repair Businesses

When PDR (paintless dent repair) companies have a central office and remote service technicians in the field, the delivery of paper forms in a timely fashion can often become a big challenge.

As mentioned in an previous blog article, there are a number of common paper forms that often need to be filled out and submitted:
  • Vehicle Inspection form
  • Job estimate in a form acceptable to the customer
  • Job estimate acceptance form and signature from the customer
  • Work Order/Service Ticket assigned to a specific service technician
  • Hiring a service technician and completing the hiring documentation
  • Documenting the work (to the customer's standards)
  • Submitting the completed work order to the customer for payment (in the proper format)
  • Payroll and compensation paperwork for the service technician associated with a specific vehicle and work order

How do you keep all of this paperwork organized? It's not easy!!! This paperwork must be transported, submitted, signed, entered into a computer system, filed, etc. Multiply this effort by a dozen locations, or even hundreds of locations and it can be a daunting task.

This is one of the biggest justifications for automating and mobilizing these processes with rugged handheld computers that synchronize directly with the office.

If you would like to discuss automating and mobilizing your PDR business, or mobile automotive services business please email, or visit MobileDataforce's website.

1 comment:

Winnipeg said...

Great information..very interesting.
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